Freestyle Photographic Supplies is proud to offer fast, easy and convenient ways to ship your order! Backed by a 30-day 'No-Risk' guarantee, you can be assured you will receive quality products delivered to you in a timely manner.

Orders placed online cannot be cancelled or changed online. You can request a change to your order by calling 800.292.6137; however, due to our highly automated order processing system, we may not be able to accommodate your request. We will always keep you informed of the status of any amendments.

Items from shopping cart disappear.

We use cookies to store the information about the items in your cart. If your browser is set to block cookies, there is no way to save the items in your cart. We never store personal information in your cookies. To enable Cookies:

From FireFox :

1. Click The Tools Menu and Choose "Options".
2. In the window that opens, click on the "Privacy" button.
3. Click on the "Security" tab, and check the box next to "Allow sites to set Cookies".

From Internet Explorer:

1. Click The Tools Menu and Choose "Internet Options".
2. Click the "Privacy" tab.
3. Adjust the slider to the "Medium" Level. This will allow cookies from our site to be set on your computer.
4. Click "Apply" and the "OK" to close the window.

Sometimes an order will be successfully submitted even if you get an error message on the last step. Please check the list of recent orders in Orders History before attempting to place the order again.

ZIP code and state do not match.

This error message may be related to the way you entered the zip code. Make sure you have entered the ZIP code without any spaces. To verify that the ZIP code is correct, visit http://www.usps.com/zip4/

If none of these suggestions solves your problem, please contact us.

Please include as much information in your message as possible, including:

• What point in the ordering process is causing you trouble?
• If you are receiving an error message, what does it say?
• What items are you trying to order?